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ravant provides strategic solutions that result in our clients becoming more competitive in their industries. We fully understand their business objectives, and we provide insight to guide them in defining and implementing optimal solutions. Some of our clients have patented software that we've constructed for them. Although the expertise of our staff is quite varied, there are several industries and disciplines where Travant has noteworthy experience.
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Commercial Software Product Development/Management
Travant has participated in several software product lifecycles. Some examples of our participation include requirements gathering and validation, design and development, advising on marketing strategy, and creating support strategies.
Credit Card / Stored Value Card
Travant has designed and implemented several system components associated with credit card transaction processing functionality. Some examples include interfaces with merchant gateways, enabling online enrollment for card usage, providing self service features for account maintenance and funding, and fraud prevention.
Customer Relationship Management
Travant helps organizations to improve how they manage their relationships: customer touch-points, support capability, managing prospects, providing better information to sales staff, and enabling up-selling and cross-selling. We implement CRM software and tailor it for our clients to harness the attributes of their organizations that make them unique and competitive. We also integrate CRM with important enterprise systems, such as ERP and accounting systems.
Electronic Commerce
Travant constructs websites to establish a professional and targeted Internet presence for organizations. In addition to creating marketing "brochureware", Travant designs and implements online retail eCommerce websites with capabilities to present catalogs of products, process orders, and process credit card transactions. These include business-to-consumer and business-to-business oriented sites. Furthermore, our systems track valuable information that can be mined to improve marketing efforts, customer loyalty, and repeat orders.
Facilities Management
Travant has expertise with real estate management and asset management processes. We have knowledge of several software products associate with Computer Aided Facilities Management (CAFM), property management, and lease management. We help organizations reduce and manage the cost of property maintenance, manage the work order process, ensure internal costs are properly allocated in the organization, and track the employee and asset locations to simplify moves and other facilities management processes.
Pharmaceutical Quality Assurance
Travant understands the importance of quality at a pharmaceutical company, and we are familiar with Corrective Action Preventative Action (CAPA) procedures. We can help in the selection and implementation of software that will ensure adherence to CAPA processes, reduce the potential for defective product to be sold, and comply with the Federal Drug Administration (FDA).
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