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Inspect Solutions, Inc. (IS) is a nationwide provider of third-party material inspections. Retailers use
IS to help resolve customer complaints by determining if a defect is manufacturer, installation, or
consumer related. IS maintains a network of certified inspectors across North America to conduct material
inspections (flooring, windows, etc) in the United States and Canada. IS needed a system that provided
it's clients with self-service functionality to make inspection requests allowing them to monitor the
inspection progress and to print final reports. Algorithms were created to assist IS personnel in determining
the best potential inspector for a given inspection request. The system also needed to allow inspectors to
review the inspection requests and enter inspection reports, including uploading files and images, from any
where in North America. Using object-oriented methodology, techniques, and patterns, Travant designed and
constructed a web-based Inspection Management System (IMS) in C# using ASP.NET with MS SQL Server as the
data repository. Additionally, am XML web service was created in C# to allow the IMS to interface with IS'
accounting system for a streamlined accounts payable and accounts receivable process. As IS has realized over
100% growth of revenues since the implementation of IMS v1.0, significant functionality has been added over
a long period of time, through multiple application releases, allowing IS to meet it's client's ever changing needs.
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"Travant started by analyzing our business requirements which allowed them to design the most
efficient system in both functionality and cost. Instead of the "big bang" approach, Travant proposed
a phased approach which allowed us to roll out initial functionality to satisfy our key-clients
followed by a long-term solution that will enable us to grow and expand our business.
- Ron Gould, President
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